July 28, 2021

Facebook temporarily halts Oculus Quest 2 sales, recalls foam inserts following reports of skin irritation

Facebook has temporarily halted sales of its Oculus Quest 2 headset as it takes steps to recall and replace the device's foam insert following reports it has caused facial rashes and skin irritation in some customers.

"As more people started using Quest 2," Facebook explained in its recall notice on the Oculus website, "we received reports that a very small percentage of Quest 2 customers were experiencing skin irritation after using the Quest 2 removable foam facial interface. We've been working hard to address the issue, working with experts and making adjustments to our manufacturing process, and communicating proactively with regulators."

Facebook initially announced it was investigating reports of skin irritation from Quest 2 last December, and provided an update on its findings back in April.

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